Implementation of technology for managing beds in a teaching maternity hospital

Abstract

Objectives: This study proposed the development and implementation of a technology used in hospital bed management, developed by the information technology sector of the maternity hospital researched, from the experience of another teaching hospital institution in the Northeast Region, capable of identifying, planning and intervening directly in the hospital availability of bed supply, through the Kanban methodology.  Method: Kanban is a Japanese tool, which uses visual signaling methodologies, through a panel of colors that guide the management of Health professionals in the best regulation of the supply of beds and the length of stay of this user in the hospital institution, in order to identify possible administrative and care failures in the discharge process (NEGRI and CAMPOS, 2017; FELIX, 2013; HEISLER, 2012). Results: The study presented 20 recommendations for adjustments of the technology implemented in the NIR. All requests were technically supported through the arguments suggested and listed in the data collection instrument. Among the recommendations, it is suggested investment in training, wide dissemination and sensitization of the multidisciplinary team regarding the handling of the tool, in order to standardize the process of teamwork and improvement of the internal regulation of hospital beds. Conclusion: It can be seen that the use of work routines based on strategic planning and tools that are able to improve, rationalize and dignify the labor process are necessary to try to equate the chaotic situation observed in much of the public units to offer users of the system a service with respect and dignity.