Normalization of deviance: an old-new challenge for health management

Authors

Keywords:

health management, performance standard , normaliziation of deviance

Author Biography

Roberta Meneses Oliveira, Universidade Federal do Ceará

Holds a Bachelor's Degree in Nursing, Specialization in Clinical Nursing, Master's Degree and Doctorate in Clinical Care in Nursing and Health from the State University of Ceará (Universidade Estadual do Ceará - UECE). She is an Adjunct Professor in the Nursing Department of the Faculty of Pharmacy, Dentistry and Nursing of the Federal University of Ceará(Universidade Federal do Ceará - UFC) and carries out research related to Management in Health Services, Work Processes, Human Behavior and Socio-professional Relationships, Psychodynamics of Work, Organizational Health, Professional Ethics, Humanization in Health Services, Workers' Health, Positive Practice Environments and Patient Safety.

References

CARVALHO, G.S.; BESERRA, E.P.; BANDEIRA, E.S.; RODRIGUES, A.B.; FARIAS, I.L., OLIVEIRA, P.M.; OLIVEIRA, R.M. Normalização do desvio em hospital pediátrico: percepção de trabalhadores de saúde. Revista Gaúcha de Enfermagem, Porto Alegre, v. 44, p. e20220236, 2023. doi: https://doi.org/10.1590/19831447.2023.20220236.pt

ORGANIZAÇÃO MUNDIAL DA SAÚDE. Plano de ação global para a segurança do paciente 2021-2030: Em busca da eliminação dos danos evitáveis nos cuidados de saúde. Genebra: Organização Mundial da Saúde, 2021.

VAUGHAN, D. The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA. 1.ed. Chicago e Londres: University of Chicago Press, 1996.

WRIGHT, I. Normalization of Deviance Is Contrary to the Principles of High Reliability. AORN Journal, [s.l.], v. 117, n. 4, p. 231-238. doi: 10.1002/aorn.13894. PMID: 36971528.

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Published

2023-08-04

How to Cite

OLIVEIRA, R. M. Normalization of deviance: an old-new challenge for health management. Gestão & Cuidado em Saúde, Fortaleza, v. 1, n. 2, p. e12476, 2023. Disponível em: https://revistas.uece.br/index.php/gestaoecuidado/article/view/12476. Acesso em: 22 jul. 2024.

Issue

Volume 1 - Issue #2

Section

Editorial

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License

Copyright (c) 2024 Roberta Meneses Oliveira

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.